FAQ

Provide product related questions and answers
How much is shipping?

there is nothing! Shipping is included in the retail price of all farpov cameras.

What are the customs, duties and taxes?

Customs, duties and taxes vary by country.

How long does it take to receive my order?

Farpov standard products are shipped by SF Express within 48 hours after the order is placed. Domestic customers usually receive the goods in 2-3 days. If there is customized content, it will be shipped 4-7 days after the order is placed. SF Express is also applicable. International customers may require 2-3 weeks shipping time depending on distance.

What is included when purchasing farpov?

The accessories of each product will be different, please check the goods list for details. Usually, for each farpov product, customers only need to prepare a sim card to get started.

How much do cloud services cost?

farpov's products all rely on the cloud to provide services and store photos. Farpov's server and storage space are set up for farpov products before shipment. The cloud service is free in the first year, and a service fee is charged in the second year. The service fee for each device is 400/year.

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